iPump, Inc.

Posts Tagged ‘cozmo insulin pumps’

By now all Cozmo insulin pump users should have heard that Smiths Medical is no longer providing pump supplies to Cozmo pumpers.  Here is a list of places where you can still find supplies:

Smiths Medical FAQs for Cozmo Insulin Pump Users

List of United States Distributors of Insulin Pump Supplies Compatible with Cozmo Insulin Pumps
(From Smiths Medical)

American Home Patient
5200 Maryland Way, Ste 40
Brentwood, TN 37027 203-596-8949 203-596-8940

CCS Medical/DEGC
14255 49th St N, Ste 301
Clearwater, FL 33762 800-726-9811 727-507-2383

Diabetes Management & Supplies
10 Commerce Ct, Ste B
New Orleans, LA 70123 888-738-7929 504-734-7164

Diabetes Specialty Center
735 E 33005 S
Salt Lake City, UT 84106 801-268-9699 801-587-3669

Diabetes Supply Center of the Midlands
2910 S 84th St
Omaha, NE 68124 800-779-3374 x 216 402-399-8616

Diamond Diabetic – DDP Medical Supply
11800 28th St N
St. Petersburg, FL 33716 800-437-4455

Direct Diabetes Supply
13402 N Scottsdale Rd, Ste A125
Scottsdale, AZ 85254 480-998-5551 480-998-5247

Direct Healthcare Supply
5640 Hudson Industrial Pkwy, Box 309
Hudson, OH 44236 888-344-3434 x7312 877-753-3033

Doubek Medical Supply
11350 S Cicero Avenue,
Alsip, IL 60803 708-293-1122

Edgepark Surgical
1810 Commerce Park
Twinsburg, OH 44087 800-321-0591 330-963-8576

Gemco
5640 Hudson Industrial Pkwy
Box 429
Hudson, OH 44236 800-733-7976 330-342-9444

Great Lakes Home Healthcare Services
1647 Sassafras St
Erie, PA 16502 814-877-4662 814-877-5260

Great Lakes Medical Supply
23247 Pinewood Street
Warren, MI 48091 800-774-0788

Independence Medical
1810 Commerce Park
Twinsburg, OH 44087 800-860-8027 330-963-0709

J & B Medical Supply
50496 W Pontiac Trail
Wixom, MI 48393 248-892-6201

JQ Medical Supply
2370 Fort Union Blvd
Salt Lake City, UT 84121 801-942-8582 x 107 801-942-8069

Liberty Medical Supply
2157 Apperson Dr,
Salem, VA 24153 877-922-7867 x 1402 540-777-0001

Medical Services of America/MedExpress
171-B Monroe Ln
Lexington, SC 29072 800-381-6339 x 6745 866-856-6339

Medical Pumps & Supplies
PO Box 1480
Johnson City, TX 78636 830-868-7712 830-868-7027

Mini Pharmacy
2425 Porter Street
Los Angeles, CA 90021 213-622-3966

Nations Health–Diabetes Care and Education
13650 NW 8th Street
Sunrise, FL 33325-6239 888-388-4622 502-657-0237

Neighbohood Diabetes
15 Commonwealth Avenue
Woburn, MA 01801 866-784-5647 866-784-5646

Option Care
100 Corporate N
Ste 212
Bannockburn, IL 60015 800-456-0417 573-814-7112

Pal-Med
PO Box 2538
West Columbia, SC 29171 803-794-0369 803-791-9019

Providence Home Services – Portland
1310 NE 44th Ave
Portland, OR 97213 503-215-4900 503-215-0691

Pumps It
10601 Grant Rd, Ste 215
Houston, TX 77070 281-955-8900 281-955-8992

Solara Medical Supplies
990 Highland Dr
Ste 107
Solana Beach, CA 92075 619-424-8143 702-796-0818

Star Discount Pharmacy
704 Pratt Ave
Huntsville, AL 35801 256-534-1118

Dear Donors,

As of August 1, 2009, iPump is no longer accepting Cozmo insulin pumps.  Smiths Medical will not repair or recertify these donated pumps so sadly, we are unable to give them away.

Please do NOT send us Cozmo pumps – they now have no value and we will not record them for our IRS records. We will not provide tax receipts for Cozmo pumps sent to us that are postmarked after August 1, 2009.

We can accept Cozmo pump supplies as we are able to give those away and they do have market value.

To all Cozmo pumpers (my daughter used one for two years) I know that this is a frustrating time.  Unfortunately, Smiths Medical was simply not able to sell enough of the Cozmo pumps to compete with Medtronic.

Lahle Wolfe,Founder, CEO

iPump, Inc.

15th May, 2009

Posted Press Release on Smiths Medical Website

Dear Valued Customer,

Important Information for Direct Customers

In late March 2009, Smiths Medical announced that it would no longer manufacture the Deltec Cozmo® insulin pump for direct sale and that we would work with you to transfer your purchases of disposable cartridges, infusion sets and accessories to one of the many national and regional distributors that stock these products.

If you have already transferred your purchases of the Deltec Cozmo® insulin pump cartridges, the Cleo® and Comfort® infusion sets, Cozmonitor® and other items to one of our distribution partners, then please accept my thanks for acting so promptly. If you have not yet moved your purchases to a distributor, then I am writing to advise you that as of 15th June, 2009 Smiths Medical will no longer fill orders from individual pump users for these disposable products. Smiths Medical believes that our customers will benefit from establishing a continuing relationship with a distributor of these disposable supplies.

In order to assist with the transfer of your purchases, I have attached a list detailing all of our distributors that stock our disposable cartridges, infusion sets and accessories. You should contact one of these companies as soon as possible to arrange for your ongoing supplies of these products. Many of these distributors participate directly with a number of health benefits plans around the country, and either the distributor you call or your health plan should be able to help you so that you receive continuing coverage.

As we have previously stated, we will provide you with ongoing support for the remainder of your current pump warranty, and you should continue to call our telephone customer support team at 1-800-826-9703 for any assistance that you require. Furthermore, please be assured that we will continue to make available through our distributors supplies of cartridges, infusion sets and
accessories throughout the lifetime of the warranty on your pump.

If you have any questions about this announcement, please contact our customer support team on 1-800-826-9703. Or, you may visit our web site, www.DeltecCozmoUpdate.com, for more detailed information about Smiths Medical’s recent announcement concerning its Diabetes business.

Yours faithfully,

Richard Thomas
Vice President, Global Diabetes
Smiths Medical

View Press Release

March 25, 2009
SMITHS MEDICAL ANNOUNCES INTENT TO STOP SELLING DELTEC COZMO® INSULIN PUMPS

Decision Represents First Step in Orderly Exit from the Diabetes Business Over Time

ST. PAUL, Minn. – 25 March 2009 – Smiths Medical announced today its intent to stop selling the Deltec Cozmo® insulin pump, and manage an orderly, carefully controlled exit from the diabetes business over time.

“The continued health of the thousands of people who use the Deltec Cozmo® insulin pump is our primary concern, and they should be reassured that their pump remains an excellent choice to help them manage their diabetes,” said Srini Seshadri, president of Smiths Medical. “Our customers also should also be reassured that Smiths Medical will meet all of its warranty obligations; provide customer and clinical support for the lifetime of the warranty of all pumps; ensure that Deltec Cozmo® insulin pump cartridges and Cleo® and Comfort® infusion sets are available; and make any necessary transitions as simple as possible.”

For people with a Deltec Cozmo® insulin pump, today’s announcement means two important things:

* When the pump approaches the end of its warranty period, customers should consult with their healthcare provider to choose a pump from another manufacturer.
* Smiths Medical will work with pump users to transfer purchases of cartridges and infusion sets to one of the many national and/or regional distributors that stock these items. (Anyone who already is familiar with a distributor should feel free to contact that company immediately and start ordering supplies directly.)
* NOTE: Pump users outside of the United States may continue to purchase disposable cartridges and infusion sets from their local Smiths Medical distributor, a list of which can be found at www.DeltecCozmoUpdate.com.

For more information, including distributor contact details, U.S. and International pump users and healthcare professionals should visit www.DeltecCozmoUpdate.com. In the United States, people may also contact the Smiths Medical customer support team at 1-800-826-9703.
Why Smiths Medical Made This Decision

Smiths Medical considered many possible options to create a long-term, sustainable diabetes business. However, after reviewing these options, it was decided that the best course of action is to exit the diabetes market.

In addition, as its only direct-to-consumer enterprise, the Diabetes business has little synergy with the rest of Smiths Medical’s businesses. For this reason, Diabetes requires its own extensive sales, marketing, reimbursement, insurance and clinical support infrastructure in the United States, which has resulted in it becoming uneconomical as sales and profits for the business have decreased. Without a strong, profitable Diabetes business in the United States, the world’s largest medical market, it would also be impossible to sustain the business internationally.

Finally, dramatic changes have taken place in the diabetes market during the past three years, including:

* The market has evolved from a familiar hardware-plus-disposables model to an integrated diabetes management model that would require significant ongoing investments in continuous glucose monitoring.
* Smiths Medical’s shrinking market share has been exacerbated by the aggressive pursuit of market share growth by two large and well-resourced players – Medtronic, which has the largest share of the U.S. insulin-pump therapy market, and J&J.
* A considerable amount of intellectual property has been established in the diabetes segment, which makes the development of next-generation products very costly, and risky in terms of the potential for future patent disputes.

“Throughout our involvement in the diabetes market, we have chosen always to put care for our customer first, providing excellent clinical support, maintaining the integrity of our warranty and being proactive about fixing issues as they arose,” said Seshadri. “For our efforts, we have been rewarded with a core group of very loyal customers. We thank them and reiterate our commitment to making this transition as easy as possible.”
What This Decision Means for Diabetes Employees

The decision to stop selling pumps means that 51 people working in the Diabetes business will be affected immediately, primarily in field sales, marketing and, to a lesser extent, clinical services, customer support and manufacturing. Smiths Medical will retain enough dedicated staff to ensure that it meets its obligations for the remaining warranty period on pumps already sold. The company will continue to offer a pump recertification service for existing pumps that may need to be replaced during their warranty period.
About Smiths Medical

Smiths Medical is a leading supplier of high-quality medical devices and products for global markets. It designs and manufactures specialist medical devices in three key areas: Safety Devices, Vital Care and Medication Delivery.

Smiths Medical’s customers include hospitals, alternate care such as home care, and other healthcare providers worldwide. Smiths Medical is part of the global technology business Smiths Group, a world leader in the practical application of advanced technologies. Smiths is a global technology company listed on the London Stock Exchange. For further information, visit www.smiths-medical.com.

CONTACT: Bob Hanvik, Tel: +1.651.628.7613, Mobile: +1.612.812.2433